At Wet Basement Waterproofing (WBW), we stand behind the quality of our work. However, certain conditions and limitations apply to our warranty coverage. Please review the following terms carefully.
WBW’s work and warranty do not include liability for:
- Mold, mildew, humidity, or condensation. WBW does not diagnose, remove, or treat mold in any way.
- Damages incurred from penetrations to the floor or yard area.
- Calculation of water volume; an additional pump may be required at an additional cost.
- Dampness in cracks due to temperature differences.
By proceeding with work, the homeowner acknowledges and agrees to the following:
- Any penetration of concrete or subfloor where the system is installed will void all warranty.
- All agreements are contingent upon accidents or delays beyond WBW’s control.
- WBW workers are covered by workers’ compensation insurance.
- The property owner is responsible for carrying fire and other necessary insurance.
- The homeowner is responsible for the care and maintenance of all pets and animals.
- Someone over the age of 18 must be present at the location while work is being performed.
- Any and all unknown or pre-existing conditions are the responsibility of the homeowner.
- Dust should be expected. WBW will perform cleanup by broom only.
- WBW will tarp off all flooring to the work area; the homeowner is responsible for covering any additional belongings as needed.
- During winter months, it may be necessary to return in spring to complete exterior work.
There will be no charge for a service call if there is probable cause for a warranty-related issue.